English for Hospitality & Tourism
The English that hotel, restaurant and tourism staff use every day — hotel and front-desk vocabulary, food, service and travel terms, checking guests in and out, handling complaints with care, upselling naturally, the idioms guests use, and professional replies to emails and online reviews.
A2–B2 · 6 video lessons · 1 final test · certificate · $49.00
What you’ll learn
- Use hotel, restaurant and travel vocabulary confidently
- Check guests in and out and handle requests politely
- Deal with complaints calmly using a clear method
- Recommend and upsell services naturally
- Reply professionally to booking emails and online reviews
Course content
Core vocabulary
- Hotel and front-desk vocabulary
- Restaurant, service and travel terms
Situations
- Checking guests in and out
- Handling complaints and upselling
Idioms and expressions
- Idioms guests and staff use
Writing
- Booking emails and replying to reviews
Final assessment
- Final assessment (test)