English for Logistics & Aviation
The English that logistics, shipping, warehouse and aviation staff use every day — supply chain and shipping terms, Incoterms and customs documents, operations calls about delays and problems, customer service in transport, the idioms used in the industry, and clear shipping notifications and incident reports.
B1–C1 · 6 video lessons · 1 final test · certificate · $49.00
What you’ll learn
- Use core supply chain, warehouse, shipping and aviation vocabulary
- Understand Incoterms and shipping and customs documents
- Handle operations calls about delays, damage and changes
- Deal with customers professionally when things go wrong
- Write clear shipping notifications and incident reports
Course content
Core vocabulary
- Supply chain and warehouse terms
- Shipping documents, Incoterms and customs
Situations
- Operations calls: delays, damage and changes
- Customer service in transport and aviation
Idioms and expressions
- Logistics and aviation idioms
Writing
- Shipping notifications and incident reports
Final assessment
- Final assessment (test)